Logging into Vision Using your Smartcard - England only

In order to link to national services including the Spine, PDS, making referral bookings, ETP, you must log into Vision using your Smartcard. You may work offline (for example, if you have lost your card or just want to use Vision locally) but you cannot access the national services, such as the e-Referrals Service, ETP and PDS queries. If you have full Role Based Access Control (RBAC) enabled, your role profile is mapped to your Vision security settings therefore you must login with your Smartcard to use offline elements of Vision.

You should already be logged on to your computer with your desktop on screen.

  1. Place your card in the cardholder at your workstation (this may be built in to the keyboard or be a USB plug-in device).
  2. The Gem Authenticate screen displays, enter your passcode and select Yes I accept and wish to proceed for the purpose of Patient Care.

    Note - If you enter your PIN incorrectly three times, your card is locked, see Troubleshooting Single Sign-On for details.
  3. A Security Alert screen displays, select Yes.

  4. If you have more than one role, the session role screen displays, select the role you wish to use.

  5. A Security Alert screen may display, select Yes.

You are now successfully logged on to the National Spine. A successful login creates a "token" which is lodged with SSB. If unsuccessful, Vision terminates, see Troubleshooting Single Sign-On.

To log into Vision:

  1. From your desktop, double click on the Vision icon .
    Note - When working online with SSO, your Vision User name and password are not required.
  2. If you have branch surgeries set up, you are asked to confirm which site you wish to login to:

  3. The Vision front screen title bar displays your name and the role in which you are signing on.

    Note - Before you can login to Vision, your system administrator must assign your Smartcard to your Vision profile.

The Smartcard issued to you by the CCG incorporates the role assigned to you. This role determines which parts of Vision you can access. This means that some Vision front menu options may be hidden from you after login and role selection. If your login leads to hidden Vision modules that you used to use as part of your job, then you need to see either your practice sponsor, who can submit an RA02 form (to edit the role profile on your Smartcard) or your RA at the CCG.